Terms of Service

Our Terms of Use

Welcome to Mako. These Terms of Service outline the rules and conditions for using our platform and tools. By accessing or using Mako, you agree to these terms — so please read them carefully.

Welcome to the services offered by Mako Technologies Ltd, a company incorporated in Ireland (“Mako”, “we”, “us”, or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of our website (makoapp.io), mobile and web applications, and related services (collectively, the “Service”). By creating an account, accessing or using the Service in any way, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Service and terminate use immediately. Please read these Terms carefully.

Service Description

Mako provides digital tools for coaches, teams, athletes and other users in the sports/training context, including but not limited to modules such as workout creation and assignment (MakoSets), performance metrics and leaderboards (MakoBoards), video-analysis and race review (MakoVision), wellness/load tracking (Mako360), and other connected features (the “Features”). We reserve the right to modify, add or remove functionality, features or modules at any time.

Eligibility & Account Registration

You must be at least 16 years old to create an account or use the Service independently. If you are under 18 you may only use the Service with the consent of a parent or guardian. You must provide accurate, complete and up‑to‑date information and are responsible for all activity that occurs under your account.

Minors and Consent

By inviting athletes to the Mako App platform, coaches and team administrators confirm that they have obtained all necessary parental or guardian consent where required by law for athletes under the age of 16 (or the applicable minimum age in their jurisdiction). Coaches and organizations are solely responsible for ensuring that the collection, entry, and processing of any athlete data — including data relating to minors — complies with applicable data protection and child-consent laws. Mako App Limited acts only as a data processor for such information and cannot verify or assume responsibility for the legitimacy of consent obtained by coaches or organizations. To the fullest extent permitted by law, Mako App Limited disclaims all liability arising from any failure by a coach, team, or organization to obtain proper parental or guardian consent before inviting or entering data for a minor athlete.

User Obligations & Acceptable Use

You agree to use the Service only in compliance with these Terms and applicable laws. You must not upload unlawful content, attempt to hack or disrupt the Service, or misuse other users’ data. Mako reserves the right to suspend or terminate access for any breach or harmful use.

Subscriptions, Payments & Billing

We offer free trials and paid subscription plans. Payments are processed securely via Stripe. Subscriptions renew automatically unless cancelled before renewal. No prorated refunds are provided unless required by law. Taxes are charged based on billing location in accordance with EU VAT and OSS rules.

You may be required to purchase or pay a fee to access certain features of the Mako App platform. You agree to provide current, complete, and accurate billing and account information for all purchases made through the Service. You also agree to promptly update your account and payment details — including your email address, payment method, and payment card expiry date — to ensure we can complete your transactions and contact you when necessary.

Payments are processed securely through Stripe, and you authorize Mako App Limited to charge your chosen payment method for the applicable fees at the rates then in effect. If your plan includes recurring billing (monthly or annual), you consent to automatic renewal and recurring charges until you cancel your subscription.

Prices and applicable taxes (including VAT) are shown in your local currency where supported and may be updated from time to time. Any changes to pricing will be communicated in advance or reflected before renewal.

We reserve the right to correct pricing errors or mistakes, even after a payment has been processed. Mako App Limited also reserves the right to refuse or cancel any order or subscription in cases of suspected fraud, unauthorized use, or payment disputes.

All payments are made in the displayed currency, and users are responsible for any conversion or transaction fees imposed by their payment provider.

Free Trials & Promotional Offers

Free trials or promotions are time-limited and subject to the terms displayed during sign-up. We may convert your trial to a paid subscription at the end of the trial unless you cancel.

Intellectual Property

All intellectual property in the Service belongs to Mako or its licensors. You are granted a limited, non‑exclusive, non‑transferable licence to use the Service for your internal professional or personal use. Except as expressly provided in these Terms of Service, no part of the site and no content or marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Data Retention

You retain ownership of your uploaded content but grant Mako a worldwide, non‑exclusive, royalty‑free licence to use it for internal operating and improving the Service. You warrant that you have all necessary rights to such content.

Data Protection & Privacy

Our Privacy Policy explains how we handle your personal data in accordance with GDPR and other laws. Mako acts as data controller and/or processor as appropriate. You are responsible for any personal data you input for athletes or team members.

Integration and Third‑Party Services

Mako integrates with third‑party services such as Stripe and Firebase. Use of those services is subject to their own terms. We are not responsible for third‑party practices or content.

Availability, Maintenance & Updates

We aim for reliable access but do not guarantee uninterrupted service. We may suspend or modify features at any time for maintenance or improvement.

Intellectual Property Infringement

If you believe any content on our Service infringes your IP rights, notify us with full details. We will respond per applicable law including EU and DMCA frameworks.

Warranties, Disclaimers & Limitation of Liability

The Service is provided “as is”. Mako is not liable for indirect or consequential damages. Our total liability is limited to the greater of the fees paid in the previous 12 months or €100. Nothing limits liability for fraud or negligence.

Indemnification

You agree to indemnify Mako and its affiliates from any claims arising from your use of the Service, breach of these Terms, or uploaded content.

Termination & Suspension

You may terminate your account at any time. We may suspend or terminate access for breach or legal reasons. Certain sections, including Intellectual Property and Limitation of Liability, survive termination.

Governing Law & Dispute Resolution

These Terms are governed by Irish law and disputes are subject to the exclusive jurisdiction of the courts of Ireland.

Changes to These Terms

We may update these Terms of Service at any time. The latest version will always be posted on our website. Continued use indicates acceptance of any changes.

Severability

If any provision of these Terms is found unenforceable, the remainder will continue in full effect.

Assignment & Third‑Party Rights

We may assign our rights under these Terms without notice. You may not assign without written consent.

Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Mako regarding the Service.

Contact Us

For any questions, contact us at info@makoapp.io or by mail at Mako App Limited, Dublin, Ireland.

Updated: 19 October 2025